Each product that you take is under the guarantee by the manufacturer.
You can return the product you have received without opening / destroying / breaking the product, without using the product within seven (7) days from the date of delivery as you received. Please return the product with a petition or return form containing your product invoice, order number.
Open and check the packages that you think are damaged during shipment in front of the authorized company. If there is any damage to the product, do not take delivery of the product to the cargo company. Please note that you agree that the cargo company has fulfilled its duty after the delivery of the product.
Unpacked, used, destroyed, etc. products are not accepted as return.
The customer is liable to pay back the product at the time it was delivered to him and to compensate the loss in the commercial value of the goods due to the use.
In case the customer returns the product or returns from the exchange, the product is returned within ten (10) days from the time the product is received. Your credit card return fee is between 2-6 weeks by your bank. During this period, our company does not have any savings.
In the event that it detects any opening, deterioration, breakage, destruction, tearing, usage and other situations in the product and its packaging and if the product cannot be returned as delivered at the time it was delivered to the customer, it will not refund the product and will not refund the price.
For malfunctions that may occur after the product reaches the customer, the authorized service of the manufacturer must be consulted.
In case the above conditions are met, the goods will be paid by the customer.
Money order refunds will be made within 3 business days within 2 business days. Your bank may reflect the refund on your credit card account on the same day. In this situation you need to call the credit-card services of your bank. After the "Canceled" warning about your order has been issued, the whole price will be refunded to your credit card or bank to which you made the transfer. Refunds in installment sales are reflected to your credit card as a plus balance every month by your bank.
All products are under the guarantee of the manufacturer unless otherwise stated. Please check the product during the delivery of the cargo in order for the warranty conditions to be valid. When you see a damage, keep a record and do not get the product. Any changes to the product, deforming the product, or disruption of the original design of the product are not covered by the warranty.
Product Return Policy
If the product you purchased through our site is faulty, you must contact us from our online support section within 7 days from the delivery date. Following this information, the faulty product you will send us with the cargo company will be replaced with a new one. If the ordered product error is caused by customer use or if the product is used within 7 days, the product will not be returned and exchanged. In accordance with the Law on Protection of Consumers No. 4077, applications are essential as product return and replacement requirements.